About Kaia Insurance Group

Kaia Insurance Group is an independent insurance agency in Conroe, TX,. We often work with customers in Houston, Austin, and the surrounding region, and we are licensed to provide quotes – available over the phone – for customers throughout the entirety of the Lone Star State. Led by experienced insurance specialists, Kaia Insurance Group is the best choice for receiving personal, one on one support for your insurance needs.

Lauren Shanks

Founder | Insurance Strategist

Lauren founded Kaia Insurance Group with a desire to provide her clients with true peace of mind. She is not new to the world of insurance. Lauren grew up
learning from her mom owning and operating an insurance agency. She loved
helping her mom with tasks as a young girl, and used the wisdom and experience
from her mom’s mentoring to bring forth the next generation of success.
Known for her exceptional communication skills, passion for serving, and
attention to detail, Lauren takes the time to listen to her clients’ unique needs and
concerns. She believes that insurance isn’t just about policies and premiums; it’s
about building relationships and providing security and protection.

Before building Kaia, Lauren led the insurance division at one of Austin’s top wealth management firms. With over a decade in the insurance industry and a degree in Business Management from Sam Houston State University, Lauren’s business experience and education ensures client success. She firmly believes that knowledge is power, and she strives to empower her clients to make informed decisions about their coverage.

Lauren loves all things animals and outdoors. She can often be found volunteering in her community or enjoying nature, whether barefoot at the beach or simply spending time with her friends, family and pets on the back patio.

Lauren Shanks is more than an insurance agent; she is a caring advocate who puts her clients’ interests first. With her by your side, you can rest assured that your insurance needs will be met with the utmost professionalism, integrity, and a genuine passion for serving you and your loved ones best interests.

Jeff Gonzales

Kaia Insurance Fiduciary Advisor

Jeff Gonzales is a Fiduciary Advisor serving Austin, San Antonio, Corpus Christi, and
surrounding areas across Texas. Prior to joining Kaia, he was a Fiduciary Advisor at Trajan Wealth guiding clients and their families with wealth management and annuity solutions.
Mr. Gonzales also had worked at Teachers’ Insurance Annuity Association (TIAA) for almost 20 years & has been in the financial services industry for 30 years, with extensive experience in defined contribution retirement plans, insurance, brokerage, banking, investor real estate, and comprehensive financial planning.

Jeff earned a Bachelor of Science in Politics & Government with a Specialization in Economics
from the University of Texas at Dallas. He is proud of the fact that he worked full-time at Home
Depot to put himself through college. He holds the Series 65 registration and the Texas Life, Accident, Health & HMO insurance license. Jeff has held the Series 7, 24, 26, 51 and 63 registrations and is currently pursuing the Certified Financial Planner (CEP) designation.


Jeff has been asked to speak at community seminars, media events, association meetings, client
forums, and has been featured in Financial Advisor magazine and Yahoo Finance.


He loves freshwater and saltwater fishing. The center of Jeff’s life are his two boys, Jacob and
Hayden, and his partner, Lauren. He is very active in his community and church and is an advisory board member with the Cedar Park Youth Football Association, the Treasurer for the Cedar Park HS Football Booster Club, and is a mentor in the Cedar Park HS College & Career Pathways program.

Jeff’s mom is a retired teacher, and his dad is a retired banker. He feels he received traits from both of his parents that naturally enable him to educate his clients regarding complex financial topics. “I love assisting clients in accomplishing their goals and objectives to live their best life!”

Skip to content